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Theo W. Black, MBA


Optum
Certified Six Sigma Master Black Belt


asqcssbb
Wayzata, MN 55391
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Quality

Here are some recommended quality, strategy, and leadership modules.

Quality, Strategy, and Leadership Resources

Books

Eliyahu M. Goldratt, Jeff Cox. The Goal: A Process of Ongoing Improvement. (1984). North River Press; 2nd Rev edition (1992). ISBN 0-88427-061-0; 20th Anniversary edition (2004) 0-88427-178-1

Fisher, Roger; and Bill Ury; Patton, Bruce. Getting to Yes: Negotiating Agreement Without Giving In. (2011). New York: Penguin Books; Revised edition (May 3, 2011) ISBN-13: 978-0143118756

Bridges, William. Transitions: Making Sense of Life's Changes, Revised 25th Anniversary Edition. Da Capo Press; 2 Exp Upd edition (August 10, 2004). ISBN-10: 073820904X

If Japan Can... Why Can't We?

On June 24, 1980, Americans widely viewed the NBC documentary titled “If Japan Can… Why Can’t We.” The program, part of NBC’s White Paper series, prominently featured Dr. W. Edwards Deming. Produced by Clare Crawford-Mason and narrated by Lloyd Dobyns, this documentary has been inaccessible for public viewing for the past 35 years.
This video is provided by The Deming Institute, who has secured the perpetual rights and is making it available free of charge.

The Pareto Principle

Dr. Deming - The 5 Deadly Diseases (1984)

The Five 'Whys'

Copyright 2017 Theo W. Black
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Tuesday April 04, 2017